ABOUT OUR FOUNDER: DANIEL SAGAL
My journey in senior care isn’t just a career path; it’s rooted in profound personal experiences that ignited my passion for this industry. Growing up in a family that operated assisted living homes instilled in me a deep respect for our aging population and the unique complexities of their needs.
The path became even more personal when I became the primary care manager for my beloved grandmother. After she suffered a hip fracture, her needs evolved, and she began a seven-year battle with dementia. As my family searched for an assisted living that could support her, we encountered a disheartening reality: the agencies in our community seemed focused on quick placements for high commissions, not finding the truly right fit for my grandmother. This experience, coupled with my upbringing in the San Fernando Valley and former career in real estate, crystallized a desire to serve the communities I know best.
This experience sparked something in me – a determination to change the way families find senior care. I envisioned an approach centered on compassion, genuine understanding, and a commitment to finding solutions regardless of financial means.
From this vision, Total Senior was born in 2013.
Our mission reflects my personal promise: to guide families through this often overwhelming process with unmatched compassion, transparency, and unwavering ethical standards. Just as I would search for the absolute best care for my own loved one, I strive to do the same for each and every family that turns to us.
My background in caring for seniors doesn’t just inform my work –it fuels my passion. I draw on my experiences to not only guide families but to advocate for the needs of seniors everywhere. It is an honor to serve this community, and your trust is a responsibility I hold sacred.
Choosing to focus on Los Angeles and Ventura Counties allows me to leverage my local knowledge and ensure families receive the most tailored and relevant care options available. This commitment to local expertise empowers me to provide personalized support and navigate the nuances of each community.
Total Senior is all about personalized service with a focus on our core values.
Families rely on our Advisors during what are often very stressful times. When hiring Advisors to serve the families that trust Total Senior, we look for one particular character trait: Compassion. Anyone can be trained do the job, but only those with their hearts in the right place can do the job well. This isn’t just a business, these are people’s lives we are impacting.
We’ve all heard of scams impacting seniors and healthcare professionals taking advantage of those that don’t know any better. We are here to be advocates and enforcers of professional and ethical services. Every step of the way, we strive to do what’s right.
We treat every client like our own family. Our Advisors are trained to put themselves in their clients’ shoes. Would they be happy with the options provided for their own mother? Would they feel comfortable with the guidance they’re receiving if the roles were reversed?
Total Senior is compensated by the communities we partner with allowing us to offer a free service to the families we represent. But don’t worry, we contract with all communities at the same rate (a percentage of the first month’s rent) so our incentive is to find your loved one the right home, not any particular one.
Call your local Senior Living Advisor. During this initial consultation, your Advisor will learn about your loved one’s care needs, personality, lifestyle, budget and personal preferences for senior living. This is also the best time to have your questions answered about types of settings, costs, and more.
Your Advisor will reach out to all appropriate communities to determine vacancies and then provide you with a detailed list of options which match the care needs, budget, and geography.
Tour communities individually or with an Advisor. Provide feedback to your Advisor so they can continue to provide options that more closely resemble what you’re looking for. Your Advisor is available for consultation throughout this process.
Select a community and have your Advisor assist with making moving arrangements so that your transition is as simple and stress free as possible. Stay in touch to let us know how your loved one is doing!
